Refund Policy

When Supplying consumers a shopper has the right to cancel within seven days of recipt of goods or within seven days of entering into a contract with Capital Consultation

To cancel the order you must notify Capital Consultation by email at sales@capitalconsultation.com once notification is recieved a refund will be processed and all service discontinued.

Fees charged on a pre-pay basis (together with account set-up fees, where applicable), are non-refundable.

Customers will only be entitled to a refund when the service is within a trial period, or where the service is cancelled by Capital Consultation

In the event that Capital Consultation cancels the customer's service, the customer will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes Capital Consultations' Terms of Service a refund may not be issued in the event of a cancellation.

Customers who cancel during the initial 30 day trial period will only be entitled to a full refund for their hosting fees, but will not be entitled to a refund for any additional services purchased. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.

Domain credits are non-refundable as they enable the purchase of domain names at discounted prices, based on an up-front commitment.