Microsoft unified communications technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day.

Integrating the experiences you associate with the telephone—phone calls, voice mail, and conferencing—the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, and calendars—has the power to fundamentally change the way people work.

Most enterprises today use separate voice, fax and email systems. Emails are received by a server such as Microsoft Exchange Server 2007 and are accessed through email clients similar to Microsoft Outlook. Voice systems are independent systems accessed via a telephone connected to a PBX. Faxes are often received by stand alone machines and typically have to be manually sorted in order to be delivered to the correct end user. Both, users and administrators have to use multiple sets of tools - one or more for each of these systems in order to manage their communication.

Traditional voice systems are dedicated enterprise PBXs that can be accessed only by means of legacy phones and DTMF signaling. Based on various parameters, Microsoft has crafted a vision for bringing Unified Messaging & Unified Communications to the Enterprise.

Unified messaging brings new content to the inbox, accessed by familiar user friendly tools, along with offering a new method that allows access to the Microsoft Exchange Server 2007 data, via a standard telephone.

Unified Communications combines e-mail, IM, voice, and video into a single, intuitive system built around people, not technology, built into the Microsoft Office system the world knows and trusts. 

Capital Consultaion allows easy connectivity between the Microsoft Exchange Server 2007 unified messaging system, the Microsoft Office Communications Server 2007 and the existing enterprise PBX & PSTN. By using digital media gateways, the existing enterprise PBX can be connected to the Microsoft system, and allow transparent services over the IP, SIP-based network.